Past workJr. Security Engineer, SOCByte, 2026.

An hourly QRadar crash, traced to expired internal certificates

A recurring QRadar instability caused a roughly one-minute service crash every hour. The root cause was expired internal certificates; renewing the chain removed the outage window.

  • Root causeExpired internal certificates
  • ResultRecurring outage window eliminated; event collection stable

An hourly QRadar crash, traced to expired internal certificates

The problem

A QRadar deployment kept crashing on a schedule: roughly one minute of service outage, every hour. For a SIEM, every one of those minutes is a gap in event collection.

Root cause and fix

I traced the instability to expired internal certificates and renewed the internal certificate chain. The hourly outage window disappeared and event collection stabilized.

A separate improvement: reporting

Separately, I configured the QRadar mail server and automated scheduled daily reports to stakeholders, which removed manual report generation from daily operations.

What I took from it

A failure that keeps perfect time is a clue in itself. When something breaks on a schedule, it is worth looking at what else runs on that schedule, and at the plumbing such as certificates, before blaming the application.

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